Reports to CFO/Managing Director.
The Hindu American Foundation (HAF) is seeking a Systems Administrator to act as a technical resource to management and staff. This individual will assist in the operational support of the current environment and implementation of technology initiatives that aligns with the Firm’s overall strategic plan and its commitment to its staff and supporters. This position supports and maintains the firm’s Salesforce instance, manages integration of various systems, provides assistance with website maintenance and updates, and oversees G-suite.
Must be Salesforce ADM-201 certified (experience with NPSP a plus)
Experience with Lightning
Experience with Pardot or Marketing Cloud
Experience with Wordpress and HTML
Experience with G-Suite
Proven ability to design and implement new processes
Ability to work independently and solve complex problems
Duties and Responsibilities
Provide Salesforce administrative and technical support and provide user training.
Manage Users and Security profiles.
Maintain and create: custom objects, workflows, validation rules and page layouts.
Maintain and Create standard and ad-hoc reports/dashboards.
Manage all integration projects, enhancements and data migration initiatives.
Identify system issues and ensure resolution.
Maintain Master Data Integrity; responsible for merging duplicates and establishing a methodology to keep the database clean.
Enhance the SF experience by suggesting and implementing improvements
Customize Lightning experience for various teams
Experience with Process Builder a plus
Pardot, Marketing Cloud, or similar marketing automation system that integrates with SF
Implement marketing automation
Improve segmentation practices
Assist with creation of e-blasts
Manage creation and deletion of new users
Manage groups and aliases
Set up and maintain Google Vault
Ensure security of all user accounts
Assist with management and updating of HAF’s Wordpress sites
Build out special campaign sites or pages
Integration of systems as needed
Your application was submitted successfully.