Systems Administrator

HR · Washington DC, District of Columbia
Department HR
Employment Type Full-Time
Minimum Experience Mid-level

Systems Administrator

 Reports to CFO/Managing Director.

Job Overview

The Hindu American Foundation (HAF) is seeking a Systems Administrator to act as a technical resource to management and staff.  This individual will assist in the operational support of the current environment and implementation of technology initiatives that aligns with the Firm’s overall strategic plan and its commitment to its staff and supporters.   This position supports and maintains the firm’s Salesforce instance, manages integration of various systems, provides assistance with website maintenance and updates, and oversees G-suite. 

Job Requirements

  • Must be Salesforce ADM-201 certified (experience with NPSP a plus)

  • Experience with Lightning

  • Experience with Pardot or Marketing Cloud

  • Experience with Wordpress and HTML

  • Experience with G-Suite

  • Proven ability to design and implement new processes 

  • Ability to work independently and solve complex problems

Duties and Responsibilities

Salesforce Administration

  • Provide Salesforce administrative and technical support and provide user training.

  • Manage Users and Security profiles.

  • Maintain and create: custom objects, workflows, validation rules and page layouts.

  • Maintain and Create standard and ad-hoc reports/dashboards.

  • Manage all integration projects, enhancements and data migration initiatives.

  • Identify system issues and ensure resolution.

  • Maintain Master Data Integrity; responsible for merging duplicates and establishing a methodology to keep the database clean.

  • Enhance the SF experience by suggesting and implementing improvements

  • Customize Lightning experience for various teams

  • Experience with Process Builder a plus

Pardot, Marketing Cloud, or similar marketing automation system that integrates with SF

  • Implement marketing automation

  • Improve segmentation practices

  • Assist with creation of e-blasts

G-Suite

  • Manage creation and deletion of new users

  • Manage groups and aliases

  • Set up and maintain Google Vault

  • Ensure security of all user accounts

Other 

  • Assist with management and updating of HAF’s Wordpress sites

  • Build out special campaign sites or pages

  • Integration of systems as needed

 To Apply:

  1.  Submit a current resume and cover letter explaining relevant accomplishments and potential contributions to HAF.
  2. Include two (2) professional references, including nature and length of work relationship.

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  • Location
    Washington DC, District of Columbia
  • Department
    HR
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level